Last updated: August 6, 2026

At ByNuriel, we are committed to providing a smooth and reliable shopping experience.

Because we use a print-on-demand (POD) production model, your order is created specifically after your purchase is completed. This allows us to offer unique designs without mass production or unnecessary waste.

1. How Our Shipping Process Works

ByNuriel partners with trusted print-on-demand production providers, including Printify and its network of production partners, to manufacture and fulfill customer orders.

When you place an order:

  1. Your payment is confirmed through our store.
  2. Your order details are securely transferred to our production partner.
  3. Your product is printed, manufactured, and quality checked.
  4. Your order is packaged and shipped directly to the delivery address provided.

Printify and its production partners handle the manufacturing and shipping process on our behalf. ByNuriel remains responsible for customer service and communication regarding your order.

2. Production Time

Because each product is made after purchase, production time is required before shipping.

Estimated production time:

2–7 business days

Production times may vary depending on:

  • Product type.
  • Production facility availability.
  • Seasonal demand.
  • Order volume.
  • Holidays or unexpected circumstances.

Production times are estimates and are not guaranteed.

3. Shipping Times

After production is completed, your order will be shipped.

Estimated shipping times:

United States

3–7 business days

Canada

5–12 business days

International Orders

7–20 business days

Delivery times may vary depending on:

  • Shipping carrier.
  • Destination country.
  • Customs processing.
  • Weather conditions.
  • Holidays.
  • Other circumstances outside our control.

Estimated delivery times do not include production time.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 48 hours for tracking information to update after shipment.

If tracking shows that your order is in transit, please allow the carrier time to complete delivery before contacting us.

5. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please verify:

  • Street address.
  • Apartment or unit number.
  • City.
  • Postal code.
  • Country.

ByNuriel is not responsible for orders delayed, lost, or delivered incorrectly due to inaccurate information provided by the customer.

If an order is returned because of an incorrect address, additional shipping costs may apply for reshipment.

6. Multiple Items and Separate Shipments

Depending on the products ordered and the location of available production facilities, items from the same order may occasionally be shipped separately.

If your order arrives in multiple packages, you will receive tracking information for each shipment when available.

7. International Shipping, Customs and Import Fees

For orders shipped outside the United States, including Canada and other international destinations, additional customs duties, taxes, or import fees may apply.

These charges are determined by the destination country’s regulations and are the responsibility of the customer.

ByNuriel does not control customs procedures and cannot guarantee that additional fees will not apply.

8. Lost, Delayed, or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at:

bynuriel@falcox.net

Please include:

  • Order number.
  • Customer name.
  • Description of the issue.
  • Photos of damaged packaging or products (if applicable).

We will review the situation and work with our production and shipping partners to determine the appropriate solution.

9. Incorrect or Defective Products

If you receive:

  • A wrong product.
  • A manufacturing defect.
  • A printing error.
  • A damaged item.

Please contact us within 30 days of delivery with photos and your order information.

After reviewing the issue, we may provide:

  • A replacement product.
  • A reprint.
  • A refund when applicable.

10. Address Changes and Order Modifications

Because orders are processed quickly, address changes or modifications can only be requested before production begins.

Once an order has entered production or has been shipped, changes cannot be guaranteed.

11. Contact Information

If you have questions about your shipment or order status, please contact us:

ByNuriel

Email: bynuriel@falcox.net

Website: https://bynuriel.com/

By placing an order with ByNuriel, you acknowledge and agree to this Shipping Policy.